Legal notice
Site owner
This website is operated by SoftGrip .
Contact: softgrip.services@gmail.com
The site is hosted on the Shopify platform.
2. General disclaimer
The content on this website — including product descriptions, images, blog content, customer reviews and any other material — is provided for general informational and commercial purposes only.
While we work to keep all information accurate and current, we make no representation or warranty of any kind, express or implied, regarding the accuracy, completeness, reliability or suitability of the content. Any reliance you place on this information is strictly at your own risk.
3. Not medical advice
SoftGrip products are personal wellness and relaxation devices. They are not medical devices.
They are not intended to diagnose, treat, cure, mitigate or prevent any disease, injury or medical condition. No statement on this website has been evaluated by the U.S. Food and Drug Administration.
Nothing on this website — including product pages, marketing content, customer reviews, or any communication from our support team — constitutes medical advice, diagnosis or treatment, and none of it should be treated as a substitute for consultation with a qualified healthcare provider.
Always consult a licensed healthcare professional before using our products if you have any medical condition, are pregnant, have an implanted electronic device, have reduced skin sensation, or experience persistent or unexplained pain. Never disregard or delay seeking professional medical advice because of something you read on this website.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
Full safety information and contraindications are set out in our Terms of Service
4. Reviews, testimonials and results
Customer reviews and testimonials published on this website reflect the individual experiences of the people who provided them. They are personal accounts, not clinical evidence.
Individual results vary. We make no promise, guarantee or prediction that you will experience the same outcome as any person quoted on this site. Results depend on individual circumstances, consistency of use, and factors outside our control.
Where a review was submitted in exchange for any incentive, discount or free product, that relationship is disclosed alongside the review.
5. Product images and descriptions
Product photographs, renders and lifestyle images are for illustration. Colors, textures and proportions may appear different depending on your screen, device and settings. Accessories or props shown in lifestyle images are not included unless explicitly listed in the product description.
6. Pricing and promotional claims
Prices, discounts and promotional offers are subject to change without notice. Comparison or reference prices shown alongside our selling price reflect e.g. our own former selling price / manufacturer's suggested retail price. The price that applies to your order is the price displayed at the time of checkout and confirmed in your order confirmation email.
We reserve the right to correct pricing errors and to cancel orders placed at an incorrectly displayed price, with a full refund.
7. External links
This website may contain links to third-party websites, tools or content. These are provided for convenience only. We do not control, monitor, endorse or take responsibility for the content, accuracy, policies or practices of any third-party site. Accessing them is at your own risk.
8. Intellectual property
All content on this website — text, graphics, logos, images, video, page layout and design — is the property of SoftGrip or its licensors and is protected by applicable intellectual property laws. It may not be copied, reproduced, republished, distributed or used commercially without our prior written permission.
Third-party trademarks appearing on this site remain the property of their respective owners.
9. Limitation of liability
To the fullest extent permitted by law, SoftGrip shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from your access to, use of, or inability to use this website or any product purchased through it, including any injury or loss resulting from use of a product contrary to the instructions and safety information provided.
Nothing in this notice excludes or limits liability where such exclusion is prohibited by applicable law.
10. Governing law
This notice is governed by the laws of Mexico City,Mexico without regard to conflict of law provisions.
11. Changes to this notice
We may update this legal notice at any time. The version published on this page is the version in effect. The date at the top reflects the most recent revision.
12. Contact
Questions about this notice can be sent to softgrip.services@gmail.com.